At Engine Worldwide Limited, we are committed to ensuring your order is processed quickly, securely, and delivered on time. Our Shipping & Delivery Policy outlines how we handle order processing, shipping methods, costs, and delivery times, so you know exactly what to expect when shopping with us.

1. Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).
  • You will receive a confirmation email once your order has been shipped, along with tracking information (if available).
  • In the event of stock delays or order verification issues, we will notify you immediately.

2. Shipping Options & Cos

We offer a variety of domestic and international shipping options to meet your needs:

  • Standard Shipping – Estimated delivery within 5–10 business days.
  • Express Shipping – Estimated delivery within 2–5 business days.
  • Freight & Heavy Goods Shipping – For large or heavy items (such as engines and machinery), specialized freight delivery will be arranged.

Shipping costs are calculated at checkout based on order weight, dimensions, and destination.

3. International Shipping

  • We proudly ship to customers worldwide.
  • Delivery times and shipping rates vary depending on the destination country and customs clearance procedures.
  • Customers are responsible for any import duties, taxes, or customs fees that may apply.

4. Delivery Timeframes

  • Delivery times are estimates and may vary due to factors outside our control, such as carrier delays, customs inspections, or unforeseen circumstances.
  • Once shipped, Engine Worldwide Limited is not responsible for delays caused by third-party couriers or customs agencies.

5. Tracking Your Order

  • Most shipments include a tracking number, which will be provided in your shipping confirmation email.
  • Tracking may take up to 24–48 hours to update once your package has been dispatched.

6. Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.
  • For lost packages, we will work directly with the shipping carrier to investigate and resolve the issue.

7. Heavy & Oversized Deliveries

  • For oversized or heavy items, delivery will be made via freight carriers.
  • Customers are responsible for ensuring suitable access for delivery vehicles and may be required to assist with unloading.

8. Contact Us

If you have any questions about your shipment or delivery, please contact our Customer Support Team:
📧 Email: contact@engineworldwideltd.com
📞 Phone: [Insert Phone Number]