Frequently Asked Questions (FAQ) – Engine Worldwide Limited

Welcome to our FAQ page. At Engine Worldwide Limited, we want to make your buying experience simple, transparent, and hassle-free. Below are some of the most common questions our customers ask:

1. What products do you sell?

We specialize in boat engines, golf carts, forklifts, and outboard motors, offering both new and used models. All our products are sourced from trusted manufacturers to ensure quality and reliability.

2. Do you sell genuine products?

Yes. Every product we sell is 100% genuine and authentic, backed by manufacturer warranties (where applicable) or our own quality assurance checks for used models.

3. Do you offer international shipping?

Yes, we ship our products worldwide. Shipping times and costs vary depending on the product size, weight, and destination. For large equipment like forklifts and engines, we arrange freight shipping.

4. How long does delivery take?

Domestic Shipping: 5–10 business days
International Shipping: 7–21 business days, depending on customs clearance and location
Large items may take slightly longer due to freight handling.

5. How much does shipping cost?

Shipping costs are calculated at checkout and depend on your location, the size, and the weight of the item. For bulk or freight orders, please contact our sales team for a custom shipping quote.

6. What payment methods do you accept?

We accept major credit/debit cards, bank transfers, and secure online payment gateways. For bulk and corporate orders, we also support invoice-based payments.

7. Do your products come with a warranty?

New Products: Covered by the manufacturer’s warranty.
Used Products: Inspected and tested, sold with a limited warranty or guarantee (details provided per product).

8. Can I return or exchange a product?

Yes. We have a Refund & Returns Policy that allows returns within a specific time frame if the product is unused, in its original condition, and meets our return requirements. Please review our Returns Policy page for full details.

9. Do you offer installation or after-sales support?

We provide installation guidance and after-sales support for many of our products. For complex machinery such as forklifts or marine engines, we can connect you with certified service partners in your area.